Frequently Asked Questions
What’s Included in the Tour Package?
Whilst each tour itinerary is different our tours aim to include as much in the original price as we can. All Accommodation, Transport, and Included Activities are included in the price. We also provide breakfast each day and a high number of lunches and dinners are also included. Each itinerary will carefully detail what is included.
How Large Are the Tour Groups?
Each group will have a maximum of 12 people. Tours will only run with a minumum of 4 people.
How Do You Choose Accommodations and Local Partners?
We take great care in selecting accommodations and local partners to ensure an exceptional travel experience for our guests. Our choices are made after thorough consideration of their reputation, commitment to quality service, and adherence to our standards of excellence. We prioritize establishments that align with our values and contribute to the overall satisfaction of our travelers. By fostering partnerships with trusted entities, we aim to provide you with not only comfortable stays but also an enriching and authentic journey. Your satisfaction and confidence in our selections are of utmost importance to us.
What Level of Physical Activity is Expected?
Our tours are designed to be enjoyable for most individuals, and the level of physical activity varies depending on the itinerary. Generally, our tours are suitable for people with a moderate level of fitness. We offer a range of activities from leisurely walks to more adventurous pursuits. If you have specific concerns about the physical demands of a particular itinerary, we encourage you to contact our team. We’re here to assist you in finding the perfect tour that aligns with your preferences and comfort level. Your satisfaction and well-being are our top priorities.
Are Travellers Insured?
Certainly! In line with government regulations, all travellers are insured in case of accident or emergency. Whilst we take all precautions to ensure your safety, we take full responsibility if an accident was to happen and our insurance partners will cover all medical expenses.
What Language(s) are Spoken During the Tours?
Are Tours Are Exclusively Conducted in English
Are Visas and Travel Permits Included?
Visas and travel permits are not included in the price of our tours. However, upon booking, one of our dedicated team members will reach out to guide you through the necessary documentation. We aim to make the process as straightforward as possible for our travelers. Our team will provide detailed information on the required visas and permits, ensuring you have all the necessary documents well in advance. For tours involving international border crossings, our experienced guides will handle the logistics, making the process seamless and hassle-free. Your comfort and peace of mind throughout your journey are our priorities.
What Happens in Case of Emergency?
Your safety is our utmost priority. In the event of an emergency, our guides, who are extensively trained to handle various situations, will take immediate action. Whether it’s a medical issue, unexpected travel disruption, or any other unforeseen circumstance, our guides are well-versed in local protocols and are adept at navigating the local way of doing things. Rest assured, you are in capable hands, and our team is committed to providing swift and effective assistance to ensure your well-being and the smooth continuation of your journey. Your safety and peace of mind are paramount to us.
Are Dietary Restrictions Accommodated?
Absolutely! We understand the importance of catering to diverse dietary needs. Upon booking, one of our team members will reach out to you to inquire about any dietary restrictions or preferences you may have. This information will then be diligently communicated to every establishment where you’ll be dining during the tour. We take pride in ensuring that your culinary experience is delicious and aligns with your dietary requirements. Your comfort and satisfaction are our priorities, and we strive to make every aspect of your journey enjoyable, including your dining experiences.
What Happens in Inclement Weather?
Weather conditions can be unpredictable, and we understand the impact it may have on your travel plans. Rest assured, we have comprehensive contingency plans in place to ensure that inclement weather never becomes a significant issue. Our experienced team monitors weather forecasts closely, and if necessary, we have alternative activities or routes prepared to adapt to changing conditions. Your safety and comfort are our top priorities, and we are committed to making necessary adjustments to ensure you have a seamless and enjoyable journey, regardless of the weather challenges that may arise.
What Kind of Transportation is Provided?
We offer a variety of transportation options depending on the journey to enhance your travel experience. These include comfortable minivans and buses, providing scenic and enjoyable land travel. For longer distances, you may also experience the unique charm of overnight sleeper trains, allowing you to maximize your time and wake up in a new destination. Additionally, on certain occasions where distances require it, we may include domestic flights for a swift and convenient journey. It’s worth noting that on some border crossings, we may utilize public tourist bus companies to facilitate seamless transitions between destinations. We aim to provide diverse and efficient transportation options, ensuring your travels are both comfortable and memorable.